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Crisis and Issues Management

Crisis PR and Issues and Crisis Management


Whether you are an airline or a high profile individual, crisis PR and communication planning and issue management communications is vital in helping you prepare for the worst.

By getting crisis PR plans and protocols in place and practising them, we make sure they are ready if things go wrong. Our team is also available 24/7 to provide instant rebuttal and manage online reputational issues.

The growth of 24 hour news and social media means that without proper crisis management your reputation can be damaged across the globe within hours of a crisis occurring.

There are many types of issues for which crisis management may be required.

  • Factory closure or redundancies
  • Environmental issues
  • Fraud
  • Sexual harassment
  • Product recall
  • Malpractice
  • Accident
  • Acts of terrorism
  • Health scares
  • Financial scandal
  • Theft

Research suggests that a frightening percentage of organisations that do not have a properly thought through crisis communications plan suffer real difficulties over the ensuing months.

We have crisis PR teams in Manchester, Cardiff and Leeds and operate across the UK.

Our experienced crisis public relations team will work with you to establish exactly how you need to respond in a crisis. They will then be on hand if the unthinkable happens to work with you to manage the media, customer and other stakeholder communications.

We work with companies large and small from the airline industry through NHS trusts to corporate organisations that recognise that not having a crisis communications or crisis pr plan is ultimately planning to fail.

Contact us in complete confidence to discuss how we could help ensure that you keep your reputation should a crisis happen.